How to ship to you
For the international shipping, we use EMS.
Payment
We only accept PayPal for the international transaction.
Order
We accept international orders only by E-MAIL.
*English and Japanese only
<How to complete your order>
1. Please e-mail us with following information to keisuke.kencube@gmail.com
*Copy & Paste following information.
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[Item information]
・Item’s name
・Color
・Size
・Quantity (qty)
[Receiver information]
・Name
・Address, Zip code, and Country
・Phone number
・Email address (PayPal bill notification will be sent to this email address)
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2. We will send the notification of the total amount to be paid via PayPal.
3. We will ship your order within 3 business days, after we confirm your payment via PayPal. (In the case the item(s) is(are) in supply.)
[Due date for payment]
Please complete the payment via PayPal within 3 days.
We will cancel your order if your payment can not be confirmed by the due date.
4. After the shipping is made, we will e-mail you with the tracking number of your package.
*Please fell free to contact us if you have any questions.
e-mail: keisuke.kencube@gmail.com
Return & Exchange
Please understand we cannot accept the returns and exchanges for the international shipping.
If you have any questions about the item’s detail, please feel free to ask us before you order.
Shipping fee
Shipping fee depends on the delivery location.[EMS]http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
*Some customs or import duties are charged once the parcel reaches its destination country.
The recipient of the parcel must pay these charges.
Privacy Policy
We deal cautiously with our customers’ personal information (name, address, e-mail address, etc.).
Your personal information is only used for conducting our business.
We also don’t disclose and provide your personal information to third parties except the situation we receive the request from the police or government, etc.
